Cancellation and Refund Policy
1. Cancellation Policy
Customers may request to cancel their order before it has
been processed and shipped. To initiate a cancellation, please touch our
customer service team at [customer support email/phone number]. We will do our
exceptional to house your request if the order has no longer already been
dispatched.
2. Refund Policy
a. Refund Eligibility: Refunds may be issued inside the
following instances:
Product Defects: If you acquire a defective or broken
product, please contact us within [number of days] days of receiving the item
with helping proof (including pictures). We will determine the problem and
decide if money back is applicable.
Order Cancellation: If you cancel your order earlier than
it's been processed and shipped, we can provide a complete refund.
Non-Delivery: If you do now not get hold of your order in
the specific transport time-frame, please touch us. Depending on the instances,
we may offer a refund or reship the order.
B. Non-Refundable Items: Certain items may not be eligible
for refunds, such as:
Digital Products: Once a virtual product has been accessed
or downloaded, it's miles usually no longer eligible for a refund.
Customized or Personalized Items: Products that have been
custom designed or personalized in keeping with your specs may not be eligible
for a reimbursement.
3. How to Request a Refund
To request money back, please contact our customer support
group at [customer support email/phone number]. Return url Please offer your order
information, reason for the refund request, and any relevant proof (together
with pix for defective gadgets).
4. Refund Process
a. Once your refund request is acquired and approved, we
will initiate the refund technique.
B. Refunds may be issued to the unique price technique used
for the acquisition.
C. Refund processing times may additionally vary relying at
the charge technique and monetary institution. It may take [number of days]
days for the refund to mirror on your account.
5. Changes to This Policy
We reserve the right to regulate or replace this
cancellation and refund policy at any time. Changes might be effective upon
posting the updated coverage on our website.